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Welcome to the Resident Portal!

Information regarding your property manager, paying rent online, reporting a work order, and more can be found below. As a NeighborWorks New Horizons resident, you are also eligible for free resident services and programs, including homeownership counseling, financial literacy, community events, resident leadership opportunity, rent rebate programs, and youth programs.

Paying Rent

You can pay rent (1) online (2) at specified on-site locations (3) by mail.

1. Pay Rent Online

Please have your Property Name and bank account information ready

2. Pay Rent On-Site

You can bring payment to the on-site locations listed below. NWNH accepts money order and personal checks. Checks must be made out to your Property Name. Check with your Property Manager if you have any questions.

On-Site Office Locations:
• Main Office, NeighborWorks New Horizons, 235 Grand Ave, New Haven CT 06513
• Winter Grove, 491 Darling St, Southington CT
• Spruce Meadows, 100 South Broad St, Stonington CT

Rent Deposit Drop-off Boxes:
• New Way Horizons, 730 George St, New Haven CT
• St. Paul’s Commons, 412 Summerfield and 1525 Noble Ave, Bridgeport CT

3. Pay Rent By Mail

Send personal check or money order to the address below. Do not send cash. Checks must be made out to your Property Name. Check with your property manager if you have any questions.

NeighborWorks New Horizons
c/o Property Management
235 Grand Ave
New Haven, CT 06513

Request a Work Order

Have a maintenance request? Submit a work order and our maintenance department will be in touch with you. Report all work orders by calling 1-866-623-0416, available 24/7.

Report a Complaint

Did we miss something? Report a complaint to Samantha Taylor by calling 203-562-4514 x 109 or emailing

Suggestion Box

Know how we can improve? Tell us by calling Yves Galliote at 203-562-4514 x127 or emailing

Property Managers

Wendy Au, 203-562-4514 x 114
Branford Interfaith, Branford, CT
Hubbard Woods, Guilford, CT
Liberty Place, Clinton, CT
Rosenthal Gardens, Branford, CT
Union School, East Haven, CT
Winter Grove, Southington CT

Ana Vazquez, 203-562-4514 x115

Canterbury Gardens, New Haven, CT
Fair Haven Scattered Site, New Haven, CT
Ferry Street, Fair Haven/New Haven, CT
George Street, New Haven, CT
Highwood Apartments, Hamden, CT
Hill Developments, New Haven, CT
Richard St Apartments, Fair Haven/New Haven, CT

Felicia Melvin, 203-999-7511

Waterbury, CT Properties
Valley Mutual Housing, Ansonia, CT

Janel Cobb, 860-495-2282

Spruce Meadows, Stonington, CT

Resident Services Coordinators

Karen McCarthy, 860-276-0555

Winter Grove, Southington, CT

Michelle Lee Rodriguez, 203-562-4514 x139

Elias Howe, Bridgeport, CT
St. Paul’s Commons, Bridgeport, CT
Liberty Pointe, Milford, Ct

Marilys Lugo, 203-562-4514 x133

New Haven, CT Properties

On-Site Office Hours

537, 545 Sherman Parkway, New Haven CT; M, F 9-2

730 George Street, New Haven, CT; M-F, 9am-2pm

210 Davenport Ave., 520-524 Howard Ave.,
139-174 Rosette, 198-208 Putnam, 4-34 Hurlburt St.,
New Haven, CT; M-F, 9am-2pm

63 Kirkham St, Branford CT; Tues. 9-2

100-102 So. Broad St., Pawcatuck, CT; M-F 9am-2pm

Noble Ave. & 412 Summerfield Ave., Bridgeport, CT; M-F, 9am-3pm

203 Willow Street Waterbury CT; M, Th, F 9-5; W 11-7

491 Darlington St., Southington, CT; M-F, 9am-2pm

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